Privacy Policy

Sailax Global Technologies (ACN: 647144796 ) (Sailax Digital Business Card) is a company registered in Australia and is committed to keeping your information safe and secure in accordance with the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles contained therein. By using Sailax Digital Business Cards Products, you are giving consent to Sailax Digital Business Cards to use your private information in the manner set out in this Privacy Policy.

Collection of personal information:

Sailax Digital Business Card may collect and use the following kinds of information about your personal details including but not limited to, name, phone contact details, address information, email, payment information, biometric data, and location data.

Information about your personal information may be collected from you in a variety of ways, including but not limited to when you:

• Interact with Sailax Digital Business Card electronically or in person.
• Use Sailax Digital Business Card’s Products (the Products).
• Update your content or details on the Products.
• Provide us with feedback.
• Respond to surveys and/or promotions;
• Communicate with our customer support.
• Provide financial or credit card information.
• When Sailax Digital Business Card provides any services to you.

Use and Disclosure of Personal Information:

• Supply to you the Products that you request as a user
• Receive and/or access information from third party providers (the Third Party) for the provision of the Products to you;
• Contact you regarding your use of the Products offered by Sailax Digital Business Cards.
• Contact you in relation to comments, complaints, enquiries or dispute resolution.
• Collect payments from you.
• Communicate with a Third Party or associate parties with respect to the provision of the Products.
• Provide you with information, updates of our services, website and Products, including but not limited to, updates about our promotions.
• Provide you with information and updates around any changes to the law
• Communicate with Third Parties or associate parties with respect to the payment of the fees associated with the provision of the Products.
• Send you marketing and latest release/updates.

If you do not wish to be contacted by Sailax Digital Business Card for marketing or promotional updates, please email us at info@sailaxdbc.com.

Sailax Digital Business Card will not disclose or share personal information about you, unless it is required, incidental or otherwise related to the primary purpose of providing Products to you or a Third Party for which you have consented to by using the Products.

Notwithstanding clause 3, Sailax Digital Business Card may disclose your personal information to a Third Party who can assist users to provide Products to you as a customer.

Sailax Digital Business Card, in its sole discretion, may disclose your personal information if it is required to do so, including:

• In order to establish, exercise or defend its legal rights.
• As required or authorised by law.
• To the extent required to permit Sailax Digital Business Card to investigate suspected fraud, harassment or other violations of any law, rule or regulation, our terms and conditions, our policies, or the rights of third parties or any other suspected conduct Sailax Digital Business Cards deems improper.

Sailax Digital Business Card may contact you through a variety of measures, including but not limited to, telephone, email, sms or mail.

Biometric Data

Our software may utilize biometric authentication methods (such as fingerprint, facial recognition, or other device-level biometric features) to provide users with a secure and convenient login experience.

1. No Storage of Biometric Data: We do not collect, store, or transmit any biometric data on our servers or databases.
2. Device-Level Authentication: Biometric authentication is handled entirely by the user’s device operating system (e.g., iOS, Android, or Windows).
3. No Access by Us: At no point do we have access to, or control over, your biometric identifiers.
4. Purpose: The sole purpose of enabling biometric authentication is to allow quicker and more secure access to your account on your personal device.
5. Alternative Options: Users may choose to log in using standard methods (such as email and password) if they prefer not to use biometric authentication.

By using biometric authentication, you are consenting to your device’s native security protocols. We do not process biometric data beyond initiating the authentication request to your device’s system.

Security and Accuracy:

It is important that you advise Sailax Digital Business Card of changes to your personal information that you have provided to Sailax Digital Business Card as it is essential that your personal information is accurate, complete, and up to date in order for Sailax Digital Business Card to provide the Products.

Sailax Digital Business Card will take commercially reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. However, Sailax Digital Business Cards is not liable for any unauthorised access to this information.

Sailax Digital Business Card may take commercially reasonable steps to destroy or permanently de-identify personal information after seven (7) years from the date that the personal information is collected from you, unless the personal information is otherwise required to be retained by law.

Access and Correction:

You are responsible to ensure that the information you provide to Sailax Digital Business Card is accurate, complete and up to date.

By request, you may contact Sailax Digital Business Card and ask to know what sort of personal information is held about you, for what purposes, and how it is collected, held, used and disclosed.

By request, you may access your personal information by contacting Sailax Digital Business Card at info@sailaxdbc.com. Sailax Digital Business Card reserves the right to charge a reasonable administration fee for this access.

Sailax Digital Business Card in its sole discretion, may consider that there is a sound reason under the Privacy Act, Freedom of Information Act or other relevant law to withhold personal information, or not make the requested changes.

Access to Phone Contacts:

The Sailax DBC app requests access to your phone's contacts to provide you with a seamless and convenient experience when using our services. Specifically, this feature is used to allow you to easily select and manage contacts within the app for quick sharing and interaction.

Please note the following to ensure your privacy:

• Local Access Only: Sailax DBC only reads your contacts directly from your phone's address book. This data remains entirely on your device and is not uploaded to Sailax DBC servers at any point.
• No Storage or Sharing: We do not store, process, or share your contact data with any third party. The access is used purely to enable in-app functionality, such as making it easier to access and use your contacts for business purposes.
• Secure and Safe: Your contact information remains fully secure, as no data leaves your device. We prioritize your privacy and ensure that this feature is used strictly within the scope of the app's functionality.

By granting Sailax DBC access to your contacts, you can streamline tasks such as calling & Messaging contact information without compromising your privacy or data security.

Cookies:

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your device. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

You agree and acknowledge that our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience.

You agree and acknowledge that cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Pixel. These ads may appear on this website or other websites you may visit.

If you would not want a cookie to be sent to you then you can update your computer preference to refuse cookies or to have your computer warn you each time a cookie is sent to you. You agree and acknowledge that if you turn off the cookies function on your computer, then some of our Products may not function properly.

Trans-Border Data Flows:

We recognize that applicable data protection laws may restrict or regulate the transfer of personal data across national or regional borders. To honor these obligations, we endeavor to store and process Customer Data within the same geographic region or country in which it is originally collected, in alignment with the regional hosting options made available throughAmazon Web Services (AWS).

Notwithstanding the foregoing, certain transfers of Customer Data across borders may occur in the following circumstances:

• Service Continuity and Redundancy: For the purposes of disaster recovery, system resilience, and continuity of operations, data may be replicated or backed up across multiple AWS regions.
• Technical Support and Maintenance: Authorized personnel may access data from outside the primary hosting region solely to the extent necessary to provide technical support, maintenance, or troubleshooting services.
• Third-Party Integrations: Where the Customer elects to integrate with third-party services, data may be transferred across borders in accordance with the policies and safeguards of those providers.

In all cases where trans-border transfers are undertaken, we implement appropriate legal, technical, and organizational measures to safeguard Customer Data, including but not limited to:

1. Compliance with applicable data protection legislation and regulations.
2. Application of encryption, access controls, and audit mechanisms to protect data integrity and confidentiality.
3. Execution of Standard Contractual Clauses (SCCs), Data Processing Agreements (DPAs), or other legally recognized safeguards to ensure adequate protection for personal data transferred across borders.

We remain committed to providing Customers with transparency regarding the geographic location of their data and to aligning our practices with relevant data residency and sovereignty requirements.

Sensitive Information:

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by Sailax Digital Business Card only:

• 1-for the primary purpose for which it was obtained.
• 2-for a secondary purpose that is directly related to the primary purpose.
• 3-with your consent.
• 4-where required or authorised by law.

Third Party Links:

Our website may from time to time have links to other websites that are not owned or controlled by us. These links are included on our website for your convenience only. Any links to Third Party websites do not constitute sponsorship, endorsement or approval of these websites.

Notwithstanding clause 9, we may receive commission or payment from a Third Party.

By clicking on any Third Party links on our website, you agree and acknowledge that we are not responsible for the privacy practices of other such websites. We recommend that you review and become familiar with the relevant documentation provided by the Third Party, including and not limited to, the applicable Terms and Conditions of Use and Privacy Policy, prior to using the Third Party.

Complaints / Queries:

As a valuable customer, if you have any complaints in relation to this Privacy Policy or privacy practice, please feel free to contact Sailax Digital Business Card via email:info@sailaxdbc.com

A complaint should identify whether it is about:

• The collection of personal information.
• The use of personal information.
• The disclosure of personal information.
• The security or storage of personal information.
• The accuracy of personal information.
• A refusal to give access to or provide information about their personal information.
• A refusal to change or delete personal information.

Sailax Digital Business Card values your opinions and takes complaints very seriously. Upon receiving written notice of your complaint about privacy, Sailax Digital Business Card will respond in a timely manner to advise you of the outcome following its enquiry into the same. You will also be invited to respond to its outcome. If a response is received, Sailax Digital Business Card will assess your response and advise if it has changed its view. If you are unsatisfied with the final outcome, Sailax Digital Business Cards will advise further options including, if appropriate, making a complaint with the Office of the Australian Information Commissioner

MISCELLANEOUS

Waivers

In limited circumstances, Sailax Digital Business Card may allow you to waive application of this Privacy Policy. A waiver of this Privacy Policy must be in writing and signed by Sailax Digital Business Cards. Sailax Digital Business Card anticipates that the waiver of this Privacy Policy would only be in exceptional circumstances, and Sailax Digital Business Card encourages that you consider the circumstances leading to the waiver request prior to submitting such a request.

Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of Victoria, Australia. In the event of any dispute arising out of or in connection with this Privacy Policy, you agree that the exclusive venue for resolving any dispute will be Sydney, Australia.

VARIATION TO THIS PRIVACY POLICY

Sailax Digital Business Card reserves the right to modify or amend this Privacy Policy at any time, for any reason, and without any notice, by posting a revised version on its website. Any changes to this Privacy Policy will become effective when Sailax Digital Business Cards posts the revised Privacy Policy on the website. Your use of the Products following these changes means that you accept the revised Privacy Policy.

This policy was last modified on 12-06-2024.

CONTACT

Please contact Sailax Digital Business Card if you have any questions regarding this Privacy Policy.

Email: info@sailaxdbc.com

Address: Sailax DBC, Unit 9/35-37 Jesica Rd, Campbellfield VIC 3061